Privacy Policy

This Privacy Policy explains how Altitude Leads LLC (“Altitude Leads,” “we,” “us” or “our”) collects, uses, stores, shares and protects information about visitors to our website and customers of our lead services. By using our website or submitting a form, you agree to the practices described here.

Information we collect

Information you give us. When you fill out a form, contact us, create an account or buy leads, we may collect:

• Your name, email address and phone number, including your mobile number
• Your agency, company or organization, your role, and the states you are licensed in
• Insurance license details we use to confirm you are eligible to buy leads
• The products, quantities and delivery preferences you choose
• Anything else you choose to send us, such as a message or support request

Payments are processed by a third-party payment processor. We do not store full card numbers on our servers.

Information collected automatically. When you visit our website we may collect your IP address, browser type and version, device and operating system, referring page, the pages you view, the links you click and how long you stay. We use this to keep the site secure, make it work properly and understand how it is used.

How we use your information

• To provide, deliver and support the leads and services you buy
• To verify your license and eligibility
• To respond to your questions and requests
• To send account notifications, order confirmations and lead delivery alerts
• To send marketing messages, where you have agreed to receive them
• To improve our website, products and customer service
• To prevent fraud, protect our systems and meet our legal obligations

Text messaging (SMS)

If you give us your mobile number and check a consent box on one of our forms, we use that number to send the type of text messages you agreed to: marketing messages, non-marketing messages, or both. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from every category of sharing described in this policy, and this information will not be shared with any third party except service providers that deliver our messages for us.

Consent to receive text messages is not a condition of purchase.

SMS opt-in data and consent collected through this website are never sold, rented, or included in any lead product we sell.

See the SMS section of our Terms of Service for the full program terms.

How we share information

We do not sell your personal information. We share it only as follows:

• Service providers that help us run our business, such as hosting, payment processing, email and text message delivery, and customer support tools. They may use your information only to provide services to us.
• Legal requirements. When we believe disclosure is required by law, regulation, subpoena or court order, or is needed to protect our rights, our customers or others.
• Business transfers. As part of a merger, acquisition or sale of assets, subject to this policy.
• With your consent, for any other purpose you agree to.

None of the sharing above includes text messaging opt-in data or consent, which is never shared with third parties for marketing.

Cookies and similar technologies

We use cookies and similar technologies to keep the site working, remember your preferences and measure how the site is used. You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.

Data security

We use reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, use or disclosure. Access is limited to people who need it to do their jobs. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep personal information for as long as we need it for the purposes in this policy, including to provide our services, keep records of consent, resolve disputes and meet legal, tax and accounting requirements. When we no longer need it, we delete or de-identify it.

Your choices

• Text messages: reply STOP to any message to opt out.
• Email: use the unsubscribe link in any marketing email.
• Access, correction or deletion: email support@altitudeleads.com to ask what we hold about you, to correct it, or to delete it. We may need to keep some information where the law requires it.

Depending on where you live, you may have additional rights under state privacy laws, such as the right to know, correct or delete your personal information, and to opt out of its sale or sharing. We do not sell personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Children’s privacy

Our website and services are intended for adults and licensed professionals. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

Links to other websites

Our website may link to sites we do not control. We are not responsible for their content or privacy practices. Please read their policies before giving them information.

Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect new laws or changes to our services. The effective date at the top of this page shows when it was last changed. Continuing to use the website after an update means you accept the revised policy.

Contact us

Altitude Leads LLC

Address: 1955 S Val Vista Dr. Ste 118 Mesa, AZ 85233

Email: support@altitudeleads.com

Phone: 805-856-6874